WORLD JOURNAL OF ADVANCE
HEALTHCARE RESEARCH

Nafees Ahmed*, Ishak Mohammad and Sana Usmani

ABSTRACT

Introduction: Patient satisfaction has become an important indicator to measure the quality of care rendered to the patients while in hospital. Quality of nursing care is needed for favorable patient outcome and patient safety. The planned present study is a Descriptive Study to Assess the Patient’s Satisfaction Regarding Nursing Care among Discharged Patients of Medical and Surgical Wards of Selected Hospitals of Moradabad (U.P). Objective: To assess the patient’s satisfaction regarding nursing care among discharged patients from Medical & Surgical wards, to determine the association of level of patients’ satisfaction to nursing care with their selected demographic and clinical variables. Method: A descriptive study was conducted, using cross sectional survey design among 82 participants, selected by Non-probability, quota sampling method. Structured Patient Satisfaction Nursing Care Scale was used to collect the data from the Medical and Surgical wards. Result: Majority of the participants (93.9%) was satisfied and rest participants (6.1%) were partially satisfied. There was no significant association between level of satisfaction and selected demographic variables and clinical variables (>0.05). Conclusion: Nursing care is a key determinant of overall patient satisfaction during hospital admission till discharge. Present study concludes that most of the discharged participants were satisfied regarding nursing care received their hospitalization.