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Abstract
ASSERTIVE BEHAVIOR, SELF-ESTEEM & INTERPERSONAL COMMUNICATION SATISFACTION AMONG GENERAL POPULATION
*Monica Banik, Dr. Poonam Sharma and Kanika Kumar
ABSTRACT
Background: Assertive behavior develops respect towards self and others, promotes self-disclosure, self-control, increase confidence, satisfactory communication and positive appreciation of self-worth. It is the most effective way of solving interpersonal problems and conflicts. Lack of assertiveness result in frequent emotional trauma because of poor communication skills and are unable to express their feelings about their needs and worries. Aim: This study is aimed to assess the assertive behavior, self-esteem & interpersonal communication satisfaction among general population. Methods: Quantitative, descriptive, cross-sectional survey approach was used to assess assertive behavior, self-esteem & interpersonal communication satisfaction among 100 random general population by using socio demographic data sheet, standardized Rathus assertive scale, Rosenberg self-esteem scale and communication satisfaction inventory. Results: Majority (61%) of the general population were female. Maximum (61%) of them were single and almost 45% were from medical profession. Almost 41% of the general population are found to be probably aggressive. Majority (85%) of the population were having average self-esteem and all of them have good communication satisfaction among their family, friends and colleagues. Conclusion: It can be concluded that there the general population are not so assertive in their behavior. Communication satisfaction is there but their self-esteem was average. They should use assertive behavior more in their regular life which will help them to elevate their self-esteem.
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