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Abstract
HEALTH SERVICES OF PATIENT WITH HEALTH INSURANCE AND GENERAL PATIENT IN GENERAL HOSPITALS BULELENG, BALI
I. Komang Gde Trisna Purwantara*, Putu Indah Sintya Dewi and Aditha Angga Pratama
ABSTRACT
Purpose: The purpose of this study was to analyze the dominant factors or dominant indicators carried out in patients with BPJS health insurance. Method: This study used an analytical research method with aapproach cross sectional. The technique of using the sample uses non probability sampling with an accidental sampling technique of 45 respondents. The data used in this study consists of primary data taken directly from the questionnaire. Then the data found were analyzed using chi square and then with logistic regression. Results: The most dominant indicator perceived by respondents was the timeliness found results that AOR: 28.1 95% CI 1.4-54.8 and ease with AOR 8.6 95% CI 1.2-58.4. Conclusion: The most dominant health service indicators carried out in patients with health insurance more feel the services provided are easy and timely.
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