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Abstract
FLIGHT ATTENDANTS’ BARRIER IN MANAGING IN-FLIGHT MEDICAL EMERGENCIES
Nur Hafizhah Widyaningtyas, Retty Ratnawati and Asti Melani Astari*
ABSTRACT
Flight attendants have a responsibility to manage some emergency cases on board include in-flight medical emergency. On the other hand, cabin crew have some limitations in performing medical intervention. Furthermore, this study was conducted to explore the barrier faced by cabin crew while managing medical emergency during flight. This study was a Hermeneutic or interpretative phenomenology studies analyzed using Interpretive Phenomenological Analysis or IPA as the analytical method. In this case, the researchers integrated the words spoken by the participants during semi-structured in-depth interview and observing the gesture. The study involved four participants who were included in the established inclusion criteria of the cabin crew who had faced in-flight medical emergency at least once. The result shows that flight attendants were unable to provide further medical emergency intervention. This happen because flight attendants lack of facilities in performing emergency medical management. Having limitations in equipments and personnel make them unable to perform that.
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